Booking Terms and Conditions

  • Visitors should bring a copy of the booking confirmation on the day
  • The Museum will not accept bookings or payments over the phone
  • To change or cancel a booking, please email visits@holstvictorianhouse.org.uk and include surname, date/time of booking and contact details
  • Cancellation with a full refund is only permitted up to 48 hours before the start time of the booking slot.